Our philosophy

Partner's management believes that on the ever more competitive and global Italian and international markets, the creation of food products will be successful if it satisfies the principles of quality with regard not just to the intrinsic characteristics of the product, but also to complete satisfaction of the customer's expectations and needs every time.

The management is convinced that quality as defined above cannot be achieved simply by controlling products and processes, but that it must also be incorporated in the company organisation and implemented in advance during every work phase and activity, taking the form of Quality Management and Assurance.

To give our customers an Assurance of Quality, the company must operate a genuine Quality System with the necessary resources and professionalism, implemented throughout the entire company organisation.

The Management is committed to setting up and maintaining an efficient Quality System.
By verifying that the contents of the present Quality Manual and the documentation referred to in the manual are systematically implemented, the Partner management aims to demonstrate its commitment to efficiently applying a quality management system. To this end, the Company uses the following tools to verify the adequacy of the system:

• Definition of the company structure by means of a named organisational chart and distribution of quality management system documentation to all company resources.
• Constant contact with all company resources to monitor their needs and requirements.
• Definition of the quality policy and periodic review to guarantee it is constantly adequate.
• Planning and management of quality objectives correlated with the quality policy itself.
• Definition of corrective and preventive actions and monitoring of their implementation.

Partner management makes quality its guideline and strategic potential to be constantly pursued in order to:

• Satisfy the needs of the customer by providing
  • a personalised, flexible and rapid service throughout Italy and if necessary abroad
  • before and after sales assistance and consultancy to clearly define and satisfy the customer's requirements
  • reliable, top-quality and competitively priced products able to satisfy the customer and end consumer.
• Provide a streamlined company structure and resources ever ready to satisfy the needs and changes dictated by the market and motivated to achieving the company's objectives.
• Optimise company processes to increase the competitive advantage.
• Guarantee company profits to reinvest in increasing know-how and production resources, oriented towards technological development.
• Maintain the standards achieved by the current Quality System, aiming at compliance with UNI EN ISO 9001:2000, not just in terms of documentation, but also through measurement of process efficiency in order to make the system a valid operational management tool.
• Assess and approve suppliers over a period of time to establish a relationship of mutual advantage and guarantee satisfaction of the company's requirements.
• Encourage the career development of company resources, providing the necessary training and adequate qualification of personnel.
• Improving comfort and guaranteeing safety in the workplace by adopting the necessary measures to ensure the protection and information of personnel.